Returns & Exchanges
At Hydrobuilder, we want you to be completely satisfied with your purchase. If your new fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed and unworn items with original tags still attached into the original shipping box or a secure mailer.
Attach the Label
Print the prepaid shipping label provided through our portal and securely tape it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing